any information to a third party.We have included the following information to
let you know how we will use your information.Information SharingWe collect and maintain nonpublic personal information. Your information is only
shared with outside parties in the following instances:When necessary to complete your order (i.e., your credit card and billing
information is shared with our bank for authorization and your delivery address
is shared with our shipper)when requested or required by law (government agencies, subpoenas, or other
legal processes)We use the personal information you supply to complete and ship your order.
Your email address is used to send you an order confirmation and to alert you to any
changes in the availability of the items you ordered (backorders, shipper
delays, etc.)Because we offer services on behalf of Western Associated Students Bookstore,
your information (non-financial) may be shared within Western Associated
Students Bookstore to provide service to you or information to campus
departments and/or services.Personal InformationDuring the order process and while creating an account, you are asked for your
contact, billing, and shipping information. This information is necessary to
complete your order, verify your identity and contact you regarding your order.CookiesWhen you visit the Western Associated Students Bookstore, you are sent a cookie.
A cookie is used to identify you at the Western Associated Students Bookstore
and to keep items in your shopping cart in between your visits.Email NotificationsThe Western Associated Students Bookstore will send emails to confirm your order
and the status of the order or specific items. From time to time, the Western
Associated Students Bookstore may also send emails to let you know about changes
to our site or product specials that may be of interest to you. We may also,
from time to time, send you email about a campus event or service that you may
be interested in.RETURN POLICYItems must be in new condition, have original packaging and/or pricing information intact (tags, labels, etc.), unless the merchandise is defective. Returns are subject to the discretion of the management and are not guaranteed. Please see policy information below.
Shipping charges are non-refundable.Return Policy - General Merchandise:Merchandise (excluding textbooks/course materials) may be returned for an exchange or refund within 30 days of purchase.Refunds will be given in the same form as payment.All returns must be accompanied by the original receipt or packing list.Electronics, special orders, shipping charges, and closeout/clearance items are non-refundable.Refunds without receipt are at the discretion of the management and not guaranteed. Refunds without receipt will be given in the form of a bookstore gift card.Return Policy - TextbooksRetain your original receipt for returns.Textbooks must be returned by the second Friday of the Term for a refund.Access codes are non-refundable once redeemed.New books must be clean and free from markings, writing, bent pages or covers, and any other damage to be considered for a full refund.Used books, or new books that aren't in original condition may be considered as used at the discretion of the management.Shrink-wrapped or packaged items must be returned unopened.During the 3rd and 4th weeks of the quarter, refunds will be given on textbooks only if the class is dropped. A copy of the Drop Slip is required. All other refund requirements apply.Books purchased after the second Friday of the Term are not refundable; however, they will be considered for a possible buyback, based on the highest buyback value offered by our wholesalers.Returns & Exchanges by MailThe Western A.S. Bookstore does not provide return shipping. Returns by mail are subject to the return policy stated above. If you plan to return or exchange merchandise by mail include your original invoice/receipt and instructions detailing which item(s) you'd like to return/exchange along with the merchandise. If you are exchanging item(s) we will ship the replacement item(s) at no additional cost.Mailing address for returns:Western Associated Students Bookstore501 High StreetBellingham, WA 98225Abandoned Order PolicyThe Western A.S. Bookstore will hold in-store apparel pickup orders for 14 days from order processing. Online course materials will be held 14 days after the start of classes or 5 days after order processing date, whichever is later.
Rented course materials are considered abandoned and ineligble for refund if not picked up within 5 days after the order processing dateOrders not picked up within the timeframes above are considered abandoned. Restock fees may apply to any abandoned order. Review abandoned order policy.The A.S. Bookstore considers orders not picked up by the deadline as abandoned.
The Western A.S. Bookstore will re-shelve abandoned orders and refund to the customer the original purchase price minus a $10 re-stock fee.
*Note,rental books are considered abandoned and not eligible for refund if not picked up within 5 days of the processing date.