COURSE MATERIALS FAQ
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I placed my Fall 2020 textbook order a few days ago and there have been no updates. Should I be concerned?Fall course materials are still arriving. We may be holding your order aside because a majority of your order are titles with an estimated delivery date in the near future. Please email us if you have questions or concerns. I ordered a Redshelf ebook now what?After you order the ebook you’ll receive an email (within an hour of placing your order) from noreply@sequoiars.com containing the access code you’ll need to copy and paste to gain access, it can be filtered as spam so check that folder as well. From there any time you’d like to access the materials you simply navigate back to wwu.redshelf.com and log in. The materials listed for my course say IA or Inclusive Access. What is this? Inclusive access materials will be provided digitally via Canvas. You will have access to a digital book and courseware. These materials have a cost associated with them which will be charged to your student account.
Trial access is available through the add/drop date each quarter.If you would like to opt out of having the digital materials please follow the prompts after logging into your Canvas course to opt out. You must opt out by the add/drop date, otherwise your student account will be charged. Once you opt-out, you will no longer have access to the links in Canvas.Charges to student accounts occur 5-7 business days after the add/drop date. The optional discounted loose leaf is only available to those students who remain opted in after this date.
Why is the shipping rate so high?The AS Bookstore is self supporting and our model does not factor freight into the pricing or cost of goods which is why shipping is a separate charge. We are offering a flat rate of $10 shipping for course materials for Fall of 2020, which is a lower rate than our median cost through UPS..Why should I shop for textbooks at the A.S. Bookstore?We are a local, university owned self-supporting student store since 1910. Shopping with us keeps dollars on campus and supports student employment as well as student activities. Our team works directly with WWU faculty to provide up to date and accurate information on which books you need for your classes.Do you rent textbooks?Yes, we do. We work hard to offer as many rental options as possible each quarter, but not all titles will be available to rent. To learn more about rentals click here.Why aren't any textbooks listed for my course?The book list will continue to be updated through the beginning of fall quarter as we receive course material adoptions from faculty. If your course does not have a required text listed the best thing to do is to confirm that with your instructor.Are all textbooks available in used condition?We do our best to provide used textbooks, but cannot guarantee availability. Used book availability depends on a variety of factors, including publication edition, faculty requirement and publisher and wholesaler availability.How long do I have to return my books?Review our return policy here.Do you buy back used books?At present Book Buyback is offered exclusively online, click here to learn more.What determines the buy back price when I sell my books back?The buyback price is determined by a variety of factors. For buyback pricing, textbooks fall in to one of two categories. During the course of a quarter or buyback period, a title may move from one category to another based on demand. The categories are as follows:
If a faculty member has notified the University Book Store that a book will be used on campus next quarter, in most cases we will pay ˝ of the current new book price, even if you bought the book used or the new book price was lower at the time of your purchase. When we have met our anticipated needs for that title for the upcoming semester, we will purchase that title for the used book wholesalers if the book has wholesale value.
Used book wholesalers determine the prices they will pay for certain books. We technically act as the wholesaler's agent and buy the book for the company from the student, and must use their prices. Nationwide demand, current wholesaler supply and anticipated revision dates are some of the factors that the wholesale companies use in determining the prices they offer.
There are four reasons why a book may not have any buyback value: A new edition has been publishedThere is little or no nationwide demandThere is excess wholesale supplyThe book is in poor (non-salable) condition
Do I save money when I purchase a used textbook?Absolutely! By purchasing used books and participating in buyback, you can save up to 75% off the new book price. (For example, if you bought a used copy of a $50 book for $37.50 and then sold it back at for $25, you would pay only $12.50 for the use of that book; that's only 25% on the new book price.)
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